Situations a flight attendant have to deal with

Dreaming of the job of a flight attendant? Yes, this is worth dreaming. In fact, a notable number of people, particularly the youths aspire for this job. This is a rewarding position. But before starting to play the roles of a flight attendant, you are to know some of the inner events and facts. It would help you decided to play the role in a better manner.

Everyone tries to get the job for the benefits and once they are in the profession, they come to know about the reality and it becomes hard for them to adjust. Those who have a prior knowledge about the happening are able to sustain in the job. Therefore, this is wise to know about the situations that a flight attendant needs to deal with.

The job is attractive. It is glamorous too. The flight attendants can fly anywhere in the world and enjoy the modern facilities. They are also able to enjoy luxurious living style with a higher pay. Even they can fly with their family members or near and dear ones with free or at less costs. So, this has become a dream for many and they try to pursue the job.  

Initially, it may appear very lucrative but this is not a fantasy job. And the flight attendants need to deal with everything including many unwanted situations. Based on their real-life skills and expertise, they need to either adjust with the situations or solve the problems. They need to do so for a sustainable career.

The job is intended to make a safer and comfortable journey for the passengers. It has some other business perspective as well. When the service will be satisfactory, it will increase the fame of the airlines and consequently, the airlines will have a good business.

A few situations are described here which are usual in the life of a flight attendant. Dealing with the situations will help them to grow in the career and also be beneficial for their personal life. 

Deal with uncontrollable passengers:

There are many people who try to show their strengths. They become unruly when they are on board in an airplane. They create nuisance around and the flight attendants have to handle them. But handling such passengers is really tough. They might attack you or the other passengers for the slightest reasons. Or they may also create any reason to show their manliness. But the ordinary passengers do no show such aggressive attitudes. They are most seen in domestic flights. It appears that they are the owner of the airline and want the maximum level of service in exchange of the airfare. They also do so as they don’t have any intention to travel with the airline anymore.

So, dealing with them is a big trouble. If you make any mistake, there are chances that you are being attacked as well. The best way to deal with such situations is to remain calm and become less responsive to them. Serving them with great care is another way to satisfy such passengers. But if you can assume that the passenger is going to be unruly, you may also set the ways to satisfy him with service. Recognising such passengers is easy. Usually, they will have a caring outlook. They will drink more than the average passengers, will try to instigate quarrels or scuffles with the other passengers, move towards the restricted areas of the aircraft and much more. Hence, you need to be careful from the very beginning if you can spot such a passenger on board.   

Medical Care:

The flight attendants need to be skilled in providing medical care to the passengers. They are well trained in the first aid. But this is not enough for them. They also need to be trained even in surgeries. In fact, any of the passengers may get seriously sick. The flight attendants need to take care for them with the support of first aid. Any passenger might get hurt in some way. If there is a wound, the flight attendants need to stop bleeding and bandage the wound. There might be a pregnant woman on board and she might give birth during the flight. The flight attendants need to take care of her in all possible manners. The need to manage everything for the woman and conduct an operation for the delivery. Besides, there might be a scuffle between two passengers and they might become injured by one another during the flight. Now it is time for the flight attendants to handle situations and help the wounded passenger.

If they do not have the proper medical training, they won’t be able to deal with the situations. Only a first aid training is merely enough to solve the problems. So, the flight attendants need to get trained very well in medical care issues. The more they are skilled, the more the chances of their success increases. This is a special quality that every flight attendant should have.


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Aircraft landing:

Landing a plane is not an easy task. It needs some special skills and knowledge. In fact, without the complete knowledge, it is almost impossible to land an airplane. The flight attendants are well trained to help to land an aircraft. In fact, they are able to land an airplane smoothly. There are usually a pilot and a copilot in the cockpit to operate the take-off and landing process of the airplane. But in the case of emergencies, the flight attendants are allowed to take care of the plane landing process. They know how to land on airports. They receive hours of training on aircraft landing courses. But when they do not have knowledge, or if the flight attendant is a novice, it is really difficult to complete the process for him/ her. In that case, they can take help from the control tower and follow the instructions.

But they do not always need to land the plane and this is not their responsibility. They are trained to land the plane for emergencies. It may happen that there is a serious accident and the pilot and copilots are seriously injured or dead, then they need to take the lead. Or in the case of their failure, they ask help to the passengers if any of them have knowledge about landing an aircraft.

Calming passengers:

Air travel may not suit all the passengers. Some of them may feel sick unintentionally during the flight. The symptoms are different for individuals. Even some of the passengers may get attacked with hysteria. So, it is the responsibility of the flight attendants to take care of the passengers. They need to remove the stress from the people. People become terrified. This happens more with the passengers who are having their very first flight of their life. When the airplane is on the fly, they become terrified and some of them are attacked with hysteria. So, it is a bit difficult to deal with situations. The events may take place at any time and even on the mid-flight. So, the flight attendants need to be prepared for such things.

They need to get trained to deal with such critical situations. The airline authorities arrange for such training in line with the other training. In fact, when any passenger is attacked with hysteria, s/ he might do something unwanted. The situations may turn deteriorating. With a happy face, the flight attendant has to take the control of the situation and calm it down.       

Emergency survival:

All of the flight attendants are skilled in emergency survival. They are highly trained to survive in the odd situations. Weather conditions are often unpredictable. So, there are chances of accidents, crash-landing and other issues with a flight. So, the flight attendants are trained to survive in such situations. For instance, an airplane, unfortunately, crashed in a desert where the surrounding conditions are unlivable. But the flight attendants are able to survive in such conditions. They are also trained to take care of the living passengers or other staffs with them. In fact, such situations are critical and everyone is for them. But the flight attendants are able to pay attention to every detail of the situations and can survive until the rescue team arrives.

They know how to live in such places and have gained skills with their training. When they are trained, they are told to take the precautionary measures in such crashes. Actually, the flight attendants follow the measures even before the flight takes off. They take the necessary preparations for preventing such situations and also have the ways to get out of the places. They are always prepared and mentally calm in the events of crashes. The emergency survival training and their sharp instinct help to recover the situations.

These are the usual ‘situations’ that a flight attendant needs to respond spontaneously. But there are some other moments as well which are random and the flight attendants need to experience them. So, they require the fitness for both physical and intellectual level so that they can handle them efficiently. In fact, this is the job to make the journey comfortable and the flight attendants are primarily responsible for that.

So, they are to be special and need to know special tips, tricks and techniques to manage everything effortlessly. It is expected that you will shine in this profession when you will have the capacity to survive in unwanted conditions. Besides, you should also have some certain qualities and expertise too, to be proved as a flight attendant. But if you can get the proper training, apply your skills to survive the situations, someday you could be one of the renowned flight attendants.

 

Wishing your all a brilliant success.